Contact information

Do you have a question regarding a skincare product, need personalized beauty advice, or wish to track your order? Our team is at your complete disposal.

1. Customer Care & FANTSYKA Institute

FANTSYKA Institut de Beauté & Shop - Sugiez

  • Institute Management & Skincare Consultations: Mrs. Hortense SYLVIE RANDRIAMBELOSON (Certified Esthetician)
  • Institute Address (Local Pickup & Care Treatments):
    Route du Péage 31
    1786 Sugiez (FR) — Switzerland
  • Institute Phone: +41 79 801 17 86
  • Customer Support E-mail: contact+shop@fantsyka.ch

2. Operating Company & Administrative Headquarters

rjNet | rjScan.ch | Suisse Sàrl

  • Executive Management: Mr. Richard Jandaly (CEO & Managing Director)
  • Registered Office:
    Route du Faubourg 14
    1786 Sugiez — Switzerland
  • Executive Phone: +41 78 605 64 82
  • Administrative E-mail: richard.jandaly@rjscan.ch
  • Swiss UID / VAT: CHE-247.918.975
  • Commercial Register: CH-217-3566146-2 (Canton of Fribourg)

3. Shipping & Returns

All orders are prepared with the utmost care directly within our Institute in Sugiez and dispatched via the secure network of Swiss Post (Swiss PostPac).

For any inquiry concerning an ongoing parcel delivery, a return, or cancellation, please write to us with your order number at contact+shop@fantsyka.ch.

Complete contact details in accordance with Swiss payment provider requirements (TWINT, PostFinance, Wallee) and federal regulations.